News

Royal Mail Strikes

24th Aug 2022

As you have probably seen Royal Mail is having a strike on the following days Friday 26th August Wednesday 31st August Thursday 8th September Friday...

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Exterior shot of Cartergate House in Grimsby

Grimsby office move announced

12th Aug 2022

We are delighted to announce our new Grimsby home. From Spring 2023, we will move our North East Lincolnshire office to Cartergate House, on Chantry...

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Meet our new Executive Directors

3rd Aug 2022

We are pleased to announce the appointment of two Executive Directors to help deliver our new five-year Corporate Strategy. Shaun Harley will shortly be joining...

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📲 Automated responses now available for customers

28th Jul 2022

Our commitment to put the Customer First has seen us develop several automated SMS/Email communications to customers. This includes several communications relating to repairs and...

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Your safety is really important to us

8th Jul 2022

We have had reports of a company called HDR Experts calling at our customers’ homes recently, stating that they are working on behalf of LHP...

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Biodiversity Pilot Project kicks off with wildflower planting

21st Apr 2022

As part of our commitment to a greener future, we’re launching a Biodiversity Pilot Project in communities across our service area. The project kicks off...

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Working with Tunstall to realise the benefits of digital TECS

7th Apr 2022

As the UK moves to a digital communications network, we have been working to understand the impact on its equipment, services and customers, and evaluate...

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Join our team as a Customer Member of our Operations Committee

7th Apr 2022

We have a great opportunity for customers to join our team and make a real difference to our services as Customer Members of our Operations...

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Skip It event in Grimsby this week

29th Mar 2022

Are you having a Spring clear-out? If you have any household items that you need to get rid of, then come and join us at...

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We’ve been nominated for an ITEC Award!

24th Mar 2022

We have been selected as a finalist in the ITEC Awards for 2022, under the Workforce Development category. ITEC represents Innovation, Integration and Improvement using...

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New satisfaction surveys for customers

24th Mar 2022

As part of our commitment to put the Customer First, our customers may notice something a little different when they telephone our offices. We’re asking...

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Essential telephone network maintenance

22nd Mar 2022

We’re undertaking some essential telephone network maintenance between the hours of midnight and 4am on Thursday 24 March. Our regular 0345 604 1472 telephone number...

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