Passenger lifts - Lincolnshire Housing Partnership

Passenger Lifts – What you need to know.

How the regulations affect the passenger lift in your building?

The Lifting Operations and Lifting Equipment Regulation (LOLER) places the obligation of ensuring the building users are safe when being transported in the lift.

We do this in 3 ways.

  • Weekly – Your Neighbourhood Officer will complete a weekly safety check, the check will include the standard operation of the lift, check that the emergency call out is operating and being answered by our Customer Service Centre and also report any visual repairs that need attention.
  • Monthly – Our lift maintenance contractor performs a monthly service which is much like an MOT you’d carry out on a car.

The service is a very in-depth safety check on the mechanical and electrical workings, pretty much all the things we don’t see when travelling in the lift.

  • 6 Monthly – We carry out a thorough examination twice a year to all passenger lifts which is a statutory obligation under LOLER, we also audit on our maintenance contractor via a 3rd party, impartial company to ensure the work which is being carried out, is carried out correctly.

Keeping you safe whilst using a passenger lift:

In each passenger lift within the building you live in, you’ll find the usual controls for selecting which floor you would like to go to, along with controls to close or open the doors.

You will also find an emergency call button on the control panel which will usually either state ‘emergency call’ or have a symbol of a phone or a bell on the button. This button would be used in case of an emergency. For example, if you are in the lift and the lift becomes stuck or stops moving, you would need to press this button and follow the instructions given to you by the operator who answers the call.

The operator will then alert our specialist lift engineers and / or the emergency services, who will come to your aid and safely remove you from the lift.

Passenger lifts are also fitted with emergency lighting, so that in the event of a power outage, there would still be lighting functioning in the lift. The emergency call out function also still continues to operate in the event of a total power outage.

Please call us if you encounter any issues with a Passenger lift or for further information.