Insuring your home protecting your stuff

Many customers think that as your landlord we automatically insure your furniture, belongings and decorations against fire, theft, vandalism or water damage such as burst pipes. But this isn’t the case – we insure the buildings you live in but not the contents inside them.

If you look around the room, think about how much it would cost to replace your belongings if they were damaged or destroyed – it soon adds up!

We've teamed up with RSA Insurance Group plc to offer the Simple household contents insurance scheme exclusively to our tenants and leaseholders.

The benefits include:

  • affordable premiums
  • a choice of different payment options, including direct debit and payment card via a payment app that allows you to pay anytime, anywhere.
  • flexibility to make payments either weekly, fortnightly, monthly or annually
  • 24 hour claims helpline
  • no excess to pay when making a claim
  • new for old cover (except clothing & household linen where an allowance for wear & tear is deducted)
  • temporary increase in cover around weddings and religious holidays
  • claim if you have money stolen by a bogus caller or to cover the cost of any rechargeable repairs you are liable for
  • fast and efficient claims service
  • optional extras to cover accidental damage, personal belongings, hearing aids and wheelchairs and pedal cycles

Being insured gives you peace of mind and the security of knowing that should anything happen, you're covered. So don't leave yourself at risk. We strongly recommend that you have insurance either through our scheme or by making alternative arrangements with another insurance provider.

You can find out more about the scheme by downloading our information leaflet - it also includes an application form.

If you decide to apply you can:

  • print a copy of the form, fill it in and send it to the address shown on the front of the leaflet or
  • request a paper copy of the form directly from us using the form below or
  • call 03456 718 172 to apply directly over the phone - please read the form beforehand so you can provide the insurer with the information they need as part of the application process.


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