As your landlord, we are responsible for certain repairs to your home and repairs to shared communal areas that are caused by fair wear and tear, such as:
We will repair defects to your home that are due to fair wear and tear but not if they are caused by you, your family or any visitors.
If you are leaseholder or homeowner, you are responsible for your own repairs but we are responsible for shared communal areas.
Rechargeable repairs
You will be charged for any repairs that are caused by abuse, misuse, wilful damage or neglect. So, if a repair is not due to fair wear and tear, we may repair it but charge you for the cost of the repair. This includes replacing glass, lock changes, unblocking sinks and drains blocked due to neglect, rubbish removal and holes in walls, doors, handles of cupboards and toilets you’ve wilfully damaged. You can find out more about rechargeable repairs here.
* The water authority is responsible for the cleaning and maintenance of the main sewer system. If you think the main sewer is blocked please contact Anglian Water.
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As a tenant, you are required to take reasonable care of your home and report any repairs or faults to us straightaway.
You are responsible for:
You will be charged for any repairs that are your responsibility and caused by abuse, misuse, wilful damage or neglect. So, if a repair is not due to fair wear and tear, we will repair it but charge you for the cost of the repair. You can find out more about rechargeable repairs here.
If you are leaseholder or homeowner, you are responsible for your own repairs but we are responsible for shared communal areas.
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Lincolnshire Housing Partnership Limited registered as a charitable Community Benefit Society under the Co-operative and Community Benefit Societies Act 2014 with registered number: 7748. Data Protection registration number: ZA345449 Registered Office: Westgate Park, Charlton Street, Grimsby, North East Lincolnshire, DN31 1SQ