Complaints and compliments Tell us if you wish to compliment us, complain or make a suggestion

Whether you have a small problem or you want to make a formal complaint, say a thank you for a job well done or you have an idea for how we can make things better, let us know using our online form below.


Sometimes things might go wrong. And when they do we want to know. Please do not be afraid to express your concerns. This gives us the chance to review what has happened and where appropriate put things right and try to make sure is doesn’t happen again.

Read our frequently asked questions and answers to explain more about our quick and easy complaints process.


Please tell us your name
Please tell us where you live
Please tell us the number we can contact you on
Please tell us your email address
Complaints and compliments
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