Vehicles signify a new dawn for skilled staff 03 April 2019

We have the vehicles – and we are now driving forward with our new in-house repairs and maintenance team.

From this April, the existing ‘in house’ repair team has been expanded to create a larger team of more than 100 skilled employees covering the whole of the LHP area. They are responsible for carrying out all responsive repairs, electrical repairs, heating servicing and general maintenance. An emergency service will also operate, along with the refurbishment and quick turn-around of our empty properties.

This is a big step forward for the organisation and one that we hope the residents in our 12,700 homes will appreciate. As many of those reading this will know, prior to this we had an ‘in-house’ team operating in our former Shoreline area with the service in the Boston area operated by an external contractor. This move reflects are determination to examine everything that we do and adopt best practice right across LHP.

The latest IT and hand-held devices are being used as the team works towards an improved and more consistent service for tenants – although we have asked for patience if there are any minor hiccups or small teething problems in the first weeks and months. The first of our new LHP vehicles are on the road in the Boston area now, with the rest of the new fleet in North East Lincolnshire coming on line after June.

We are also confident this will provide more job and progression opportunities for people of all ages across the LHP region – as we are now one of the largest employers in this sector locally and require people with all sorts of skills.

“This is a major step in our unification and offers real opportunities in many areas for this new team and LHP as a whole. I would like to take this opportunity to thank all of those who have been involved in this major change, which is the right way forward for our growing organisation,” says our Chief Executive Murray Macdonald.

Steve McDonnell and Fergal Fitzgerald are two team members who you will see in the LHP vans in the Boston area – and they welcomed being a part of the new in-house service.

Fergal, a supervisor responsible for looking after void properties, said: “There has been an amount of waiting for us all, to see what was going to happen but now we are all keen – this is a good thing.”

Steve, a multi-skilled tradesman also from Boston, added: “The process so far has run very, very smoothly and the Partnership has certainly not taken this lightly. It is absolutely the right way for the future.”

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