Repairs Service update 07 November 2020 The latest on our repairs service

As you’re aware we’re still working hard to complete all of the repairs raised to us since lockdown began. In our last update we informed you that we have recruited more team members to help us with this, but understandably, there are many repairs to get through.

Please keep an eye on the below table for the latest updates on when we will get back to you regarding a service:

Trade

Call before 3pm

Call after 3pm

Heating Engineers

An engineer will call you by 8pm on the same day to arrange an appointment with you

An engineer will call you by 8pm the following day to arrange an appointment with you

Heating Builder

An engineer will call you by 8pm on the same day to arrange an appointment with you

An engineer will call you by 8pm the following day to arrange an appointment with you

Electricians

An engineer will call you by 8pm on the same day to arrange an appointment with you

An engineer will call you by 8pm the following day to arrange an appointment with you

Blacksmith

An engineer will call you by 8pm on the same day to arrange an appointment with you

An engineer will call you by 8pm the following day to arrange an appointment with you

Drainage repairs

An engineer will call you by 8pm on the same day to arrange an appointment with you

An engineer will call you by 8pm the following day to arrange an appointment with you

Joiners (including Flooring)

An engineer will call you by 8pm on the same day to arrange an appointment with you

An engineer will call you by 8pm the following day to arrange an appointment with you

Plumbers

An engineer will call you by 8pm on the same day to arrange an appointment with you

An engineer will call you by 8pm the following day to arrange an appointment with you

Glaziers

An engineer will call you by 8pm on the same day to arrange an appointment with you

An engineer will call you by 8pm the following day to arrange an appointment with you

Roofers

An engineer will call you by 8pm on the same day to arrange an appointment with you

An engineer will call you by 8pm the following day to arrange an appointment with you

Bricklayers

An engineer will call you by 8pm on the same day to arrange an appointment with you

An engineer will call you by 8pm the following day to arrange an appointment with you

Plasterers

An engineer will call you by 8pm on the same day to arrange an appointment with you

An engineer will call you by 8pm the following day to arrange an appointment with you

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