Our House, Your Home 23 December 2020 Read our Winter 2020 magazine

The Winter Edition of Our House, Your Home, LHP's customer magazine has lots of great information and articles. We look at the new Housing Ombudsman Complaints Code and how we're committing to that in the way we handle customer complaints and how our Lettings Team has adapted their service to meet changing customer needs.

We also look back on how our Planned Maintenance programmes have continued in 2020 and you tell us how we have supported you throughout the Coronavirus outbreak.

You can read the magazine by viewing below or download it by clicking this link.

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