Complaints and the General Election 15 November 2019 MPs enter a period of purdah

An election has been called and, as a consequence, MPs have moved into a period of “purdah”. In simple terms this means that they cannot act on your behalf or make enquiries regarding complaints.

For anyone who currently has an ongoing case raised through the MPs office, LHP will continue to investigate it and provide feedback directly to you where this is possible and provide an update to the MPs after the election.

Anyone wishing to raise a concern or make a complaint, please do so directly to us by completing the complaints form through Let Us Know on our website, emailing us at, by phoning us on 0345 6041472 or writing to us at either Westgate Park or Chantry House.

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