05 January 2021
Our Services and the National Lockdown - January 2021
Following the national lockdown announcement on Monday 4 January, our teams met to discuss the government guidance and review our procedures and risk assessments.
As an organisation, we are confident that we will continue to follow our safe working procedures and risk assessments that have served us well throughout the pandemic.
However, we do want to highlight some changes and important information about some of our services.
Our Emergency Repairs Plus Service will remain in place on Wednesday 6 January. Routine repairs will recommence on Thursday 7 January. We’re asking customers to only call us if the repair is absolutely necessary and not to log a repair call if you have tested positive for COVID-19, are displaying symptoms of COVID-19 or are self-isolating – please wait until after your symptoms have subsided or your isolation period has ended
Our planned maintenance programme will continue
Welfare visits for customers in our Sheltered Housing Schemes and Mayfields Extra Care Scheme will recommence on Thursday 7 January
The restaurant service at our Mayfields Extra Care Scheme remains open to residents only. Social distancing measures are in place and door-to-door meal delivery is available for those residents who feel more comfortable staying in their rooms
Guest rooms in our Sheltered and Extra Care Schemes are closed
Property viewings can continue under government guidelines, following social distancing measures. Virtual viewings are encouraged, where possible
Our Lettings Teams has also put in measures including electronic signatures and the use of key safes to allow you to move into your new home
Lincolnshire Housing Partnership Limited registered as a charitable Community Benefit Society under the Co-operative and Community Benefit Societies Act 2014 with registered number: 7748. Data Protection registration number: ZA345449
Registered Office: Westgate Park, Charlton Street, Grimsby, North East Lincolnshire, DN31 1SQ