Lincolnshire Telecare Service launch 30 October 2019 Partnership with Age UK to provide products for independent living

We are delighted to be able to carry on our fantastic partnership work in the region with Age UK Lincoln and South Lincolnshire with the launch of the Lincolnshire Telecare Service.

The service provides a variety of products and services that enable people to live safely and independently in their own homes.

Through our previous partnership work, we recognised that the provision of care and support in Lincolnshire has changed radically over the past few years.

Coupled with an increase in the population of over 70s in the county – a 31% rise between 2007 and 2017 – the partnership aims to cope with today’s demands, as well as preparing for the whole set of new challenges that will occur in the future.

Lincolnshire Telecare Service also liaise with local health colleagues and emergency services to improve the wellbeing of the communities across the county.

The role of technology-enabled care (TEC) services helps Lincolnshire Telecare Service plan and forecast better for our customers. A wealth of data is gathered, which predicts a person’s behaviour patterns and this can then indicate when additional help and support is required and when risks start to appear.

The service is also very rooted in the communities that it serves. There is a long-term investment and goal to help improve those communities.

Bev Chapman, Business Development Manager at Lincolnshire Housing Partnership said: “

We are passionate about this – the teams often go over and beyond what they need to do to ensure that our customers are kept safe and get the help and support they need; from signposting at installs, to changing lightbulbs and often in difficult circumstances.

“As teams that have a huge investment in our communities, we can often devise radical solutions to problems.

“This is how our Hospital Avoidance Response Team (HART) was developed, to help get customers discharged from hospital quicker to the homes they wish to go to.

“Together pulling on our TEC backgrounds, our monitoring abilities and our support we were able to develop a service that has currently saved £186,000 in timely hospital discharge, during the first seven months of this year alone.”

The Lincolnshire Telecare Service Launch will be held at Mayfields Extra Care Scheme, Broadfield Lane, Boston on Tuesday 5 November between 2pm and 4pm. This is a special event open to health and social care professionals, if you are interested in attending, please email

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