23 March 2020
Move to Emergency Plus Repairs Service
As you will have seen from our previous communications, Lincolnshire Housing Partnership’s main priority as part of the Coronavirus outbreak is to ensure the safety of our staff and customers.
It is with that in mind, and the government guidance on social distancing, that we have made the decision to move to an Emergency Plus Repairs service only from 5pm on Monday 23 March.
We will continue to provide the following repairs services to all customers:
Heating and hot water
Sanitation, including running water
That properties are secure: doors and windows
Fix anything which is causing significant damage to the property
As we are unable to predict how long we will be delivering this limited service for, we are committing to ensure that all key services are returned to an operational state by the end of the repair.
If you have a current appointment scheduled with us, one of our Planning Team will be in touch to postpone your appointment and we will reschedule these once our normal repairs service resumes.
We apologise for any inconvenience this may cause you, but we are sure you will recognise that, with the Coronavirus outbreak, this is the safest course of action for both staff and customers. We would like to thank you for your cooperation and if you have any queries, please call us on 0345 604 1472, email firstname.lastname@example.org or direct message us through social media.
Lincolnshire Housing Partnership Limited registered as a charitable Community Benefit Society under the Co-operative and Community Benefit Societies Act 2014 with registered number: 7748. Data Protection registration number: ZA345449
Registered Office: Westgate Park, Charlton Street, Grimsby, North East Lincolnshire, DN31 1SQ