COVID-19 23 March 2020 Move to Emergency Plus Repairs Service

As you will have seen from our previous communications, Lincolnshire Housing Partnership’s main priority as part of the Coronavirus outbreak is to ensure the safety of our staff and customers.

It is with that in mind, and the government guidance on social distancing, that we have made the decision to move to an Emergency Plus Repairs service only from 5pm on Monday 23 March.

We will continue to provide the following repairs services to all customers:

  • Heating and hot water
  • Sanitation, including running water
  • Power
  • That properties are secure: doors and windows
  • Fix anything which is causing significant damage to the property

As we are unable to predict how long we will be delivering this limited service for, we are committing to ensure that all key services are returned to an operational state by the end of the repair.

If you have a current appointment scheduled with us, one of our Planning Team will be in touch to postpone your appointment and we will reschedule these once our normal repairs service resumes.

We apologise for any inconvenience this may cause you, but we are sure you will recognise that, with the Coronavirus outbreak, this is the safest course of action for both staff and customers. We would like to thank you for your cooperation and if you have any queries, please call us on 0345 604 1472, email or direct message us through social media.

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