When you call us to book a repair, we will ask you whether anyone in the household is displaying COVID-19 symptoms, part of the the NHS Track and Trace programme or if anyone in the household falls into the Clinically Extremely Vulnerable group and are shielding.
If anyone in the household is displaying COVID-19 symptoms or are part of the NHS Track and Trace programme then an engineer will be in touch with you following the end of your isolation period and will then schedule the repair with you.
If you fall into the Clinically Extremely Vulnerable category, then an engineer will be in touch with you by 8pm on Monday 7 December, following the end of lockdown and your shielding period.
Lincolnshire Housing Partnership Limited registered as a charitable Community Benefit Society under the Co-operative and Community Benefit Societies Act 2014 with registered number: 7748. Data Protection registration number: ZA345449
Registered Office: Westgate Park, Charlton Street, Grimsby, North East Lincolnshire, DN31 1SQ