The Big Housing Thank You 20 May 2020 Paying extra special thanks to our frontline workers

Today is the #BigHousingThankYou, a day dedicated to celebrating frontline housing workers who have been the invisible heroes of the country’s Covid-19 battle. This is a national campaign, which is supported by the Chartered Institute of Housing, the National Housing Federation, and the National Federation of ALMOs. 

Throughout the day, scores of #BigHousingThankyou tributes to frontline housing staff will appear on the campaign’s Twitter account, @OurBHTY. We will be sharing our own stories too - @lincolnshirehp.

The day began with the launch of a two-minute video on the website of the housing sector’s top news publication, Inside Housing. The film features 22 residents and leading figures from organisations across the housing sector. They read a specially commissioned poem against a backdrop of housing staff from more than 30 housing associations, councils and ALMOs, all pictured on the Covid-19 frontline. The full poem is below:

Thanks Are Due

Here we make a house a home,
here we make a flat your own...
and this work we don't do alone.

There's hundreds out there every day
working hard to keep at bay
the wear and tear, the "come what may" -

To you we owe our gratitude
for your bravery, your aptitude:

caretakers take the time to care, empty bins, clean the stairs,
make a difference everywhere;

care workers lend a helping hand: medication, dignity,
a ray of hope - they're the key;

sparkies, plumbers conduct repairs, keep the lights on, keep prepared
every home, every space we share;

and those who run our refuge spaces, who provide the safest places
to go when things are at their worst;

and residents, now well versed in social distance, staying in
who keep things calm, inspiring;

and everyone who works with us, delivers, fixes, and in doing thus
makes us proud, keeps our chins up.

To our workers: we depend on you -
your bravery, your fortitude,
for every single thing you do
a million times, our thanks are due.

Staff at LHP have still been working to keep communities safe and well-cared for: they’ve undertaken emergency repairs, and called hundreds of vulnerable residents weekly to provide a friendly ear at the end of the phone. Call centre staff and income officers have been there to reassure and advise residents, at a time when so many have feared for their livelihoods and even their homes.

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