If you have noticed a vehicle that you believe to be abandoned, start by speaking to your neighbours to see if they know who owns the car.

If you have made enquiries and no-one knows, make a note of the registration number and make of the car.

If the vehicle is in one of our car parks or on our land, please complete our general on-line reporting form and attach a photo if possible. Once we receive your report, we will make contact with the DVLA to see if there is a registered keeper. If there is, we will make contact with them. If there is not, we will make contact with the local authority to arrange for the vehicle to be removed. If the vehicle is on a public road, please contact your local council.

If you believe the vehicle is stolen, please contact the police on 101 who will attend and recover the vehicle if it is stolen.

If you have noticed items you believe have been fly-tipped, start by speaking to your neighbours to see if the items are theirs and they have already made arrangements to clear. If you have made enquiries and no-one knows, there are a couple of actions you can take.

1. If the items are on our land, please complete our general on-line reporting form and attach a photo if possible. Once we receive your report, we will arrange to get them removed.

2. If the item is not on our land, please contact your local council who will arrange to get it removed.

Graffiti is criminal damage and can be reported to the police. However they will not remove it.

Is the graffiti personally targeted towards you or your family?

If yes, please refer to our verbal abuse, intimidation and harassment section for guidance.

If no, and the graffiti is on our land, please complete our general on-line reporting form and attach a photo if possible and we will arrange to get this removed.

If the graffiti is abusive or racist, we will arrange to remove it within one working day.

If the graffiti is not on our land, please contact your local council who will arrange to get it removed.

If your neighbour is parking in a manner which obstructs your ability to enter or leave your home or allocated parking space, start by speaking to them first. They may not be aware their actions are causing you a problem.

If the problem continues then you can take the action below.

If it is on a public verge or highway and the vehicle contravenes local parking regulations contact your local council who may be able to assist by issuing a penalty charge notice.

If it is parked in such a manner where it needs to be removed immediately, please contact the police who will arrange this if it is necessary.

If it is on land owned by us, complete our general on-line reporting form and we will make contact with your neighbour. It may be that your neighbour or their visitors are not aware of the local parking arrangements.

This refers to those carrying out repairs as part of running a vehicle repair business in the street and not individuals repairing their own cars or bikes.

If you are being disturbed by a neighbour carrying out repairs, start by speaking to them. They may not be aware they are disturbing you. If the problem continues and you believe an offence is occurring then there are two options to consider.

1. If it is on a public highway, contact your local council who can investigate and consider action under the Clean Neighbourhood and Environment Act 2005.

2. If it is on land owned by us and they are causing a persistent noise nuisance, please refer to our noise nuisance section for guidance.

If you believe that a road traffic offence has been committed, such as speeding or someone driving dangerously, you should report the incident and circumstances as soon as possible to your local police.

Some local authorities can install traffic calming measures to improve road safety. These may include road humps, chicanes, traffic islands etc. The local authority will decide whether a road needs traffic calming and, if so, which measures are most suitable. The specific traffic problem will dictate the location, type and size of traffic calming measures. These are usually chosen after discussion with road safety officers, local residents and the emergency services, they may conduct an independent study to assess the problem.